Our case managers

Our case managers are spread throughout the UK - from Northern Ireland to West Wales, Scotland and the Channel Islands

We have a wide variety of skills and experience in helping clients recover and return to work after an injury which we share within our network to get the best rehabilitation possible for our clients.

Select a location on the map to view the details of the case manager nearest to you.

As occupational therapists we are specialists in rehabilitation; we take a holistic approach.

We work closely with the client to assist their recovery following an accident, focusing on return to work.

We design a specific rehabilitation programme with each client, tailored to their individual needs and circumstances.

Independence works has developed a vocational rehabilitation toolkit as a reference for all our members to share knowledge and expertise.

Efficient data analysis allows us to spot trends, evaluate service quality and improve our case outcomes.

As occupational therapists, our focus is on ‘all the things we need, want or have to do’. (Wilcock, 2006)

Independence Works analyses its outcome data very carefully and has done so for more than ten years. We know what works and why and can prove it.

Our goal is to help our clients to live their best life – it's very personal.

When appropriate, we visit the client in their homes, at work or in the community – from Guernsey to the Outer Hebrides, from Belfast to York and back.

We aim to link the client to the geographically closest case manager, subject to their caseload and any aspects of the case which make specific clinical expertise more important. Meet some of our case managers.

Joanne Kennedy

Joanne is a highly experienced and skilled occupational therapist and case manager. She has gained extensive experience of working in the field of rehabilitation and case management within the statutory, private, insurance and commercial sectors.

Sarah Wilson

Sarah is an experienced case manager and occupational therapist, qualifying with a BSc (Hons) OT in 1998. She specialises in the assessment, rehabilitation and case management of adults with complex injuries following major trauma.

Zoe Panter

A highly experienced and skilled occupational therapist and case manager, Zoe specialises in the case management of adults and children following major catastrophic injuries including polytrauma, brain and spinal injuries, amputations and psychological and behavioural challenges.

Susan Lewis

Based in Belfast, Susan brings strong clinical insight to rehabilitation after serious injury, with particular expertise in complex orthopaedic injuries. She works with both children and adults to ensure that they achieve the best possible outcomes.

Hayley Green

Hayley is a very experienced and skilled occupational therapist and case manager, specialising in the care of clients with neurological impairments including stroke, traumatic brain injury, poly trauma and those experiencing psychological difficulties and living with long-term conditions.

Rachel Relf

Rachel is a highly experienced, dynamic and versatile occupational therapist / case manager. She has particular expertise in managing catastrophic injuries, including complex polytrauma, upper limb and hand injuries, spinal injuries, amputations, and associated psychological conditions.