Our case managers

Our case managers are spread throughout the UK - from Northern Ireland to West Wales, Scotland and the Channel Islands

We have a wide variety of skills and experience in helping clients recover and return to work after an injury which we share within our network to get the best rehabilitation possible for our clients.

Select a location on the map to view the details of the case manager nearest to you.

As occupational therapists we are specialists in rehabilitation; we take a holistic approach.

We work closely with the client to assist their recovery following an accident, focusing on return to work.

We design a specific rehabilitation programme with each client, tailored to their individual needs and circumstances.

Independence works has developed a vocational rehabilitation toolkit as a reference for all our members to share knowledge and expertise.

Efficient data analysis allows us to spot trends, evaluate service quality and improve our case outcomes.

As occupational therapists, our focus is on ‘all the things we need, want or have to do’. (Wilcock, 2006)

Independence Works analyses its outcome data very carefully and has done so for more than ten years. We know what works and why and can prove it.

Our goal is to help our clients to live their best life – it's very personal.

When appropriate, we visit the client in their homes, at work or in the community – from Guernsey to the Outer Hebrides, from Belfast to York and back.

We aim to link the client to the geographically closest case manager, subject to their caseload and any aspects of the case which make specific clinical expertise more important. Meet some of our case managers.

Susie Crago

Cambridgeshire

Based in the East of England and specialising in paediatrics, Susie has unique skills in assessing the functional strengths and challenges following orthopaedic and brain injury.

Lisa Harrison

Staffordshire

A highly experienced and skilled occupational therapist, Lisa specialises in the case management of adults following major catastrophic injuries including polytrauma, brain and spinal injuries.

Jennifer Price

South Wales

Jennifer is based in South/Mid Wales and is a highly experienced and skilled occupational therapist/case manager. She specialises in the rehabilitation of clients with traumatic brain injury, complex orthopaedic injuries and with those experiencing psychological trauma as well as long-term neuro-developmental, mental health and physical conditions.

Kate McGoldrick

Glasgow

Since qualifying in 2003, Kate has had extensive clinical experience in hospital and community settings. Primarily working with adults, she has a wide-ranging skill set that encompasses assessment and rehabilitation following musculoskeletal injuries, acquired and traumatic brain injuries and age-related changes. Please note that Kate is currently on sabbatical leave, returning to work with Independence Works in January 2027.

Elaine Miller

Cheshire

A highly experienced occupational therapist and case manager, Elaine has worked with clients with a wide-range of injuries and conditions.

Catherine Manley

Kent

Catherine brings strong clinical insight to rehabilitation after serious injury, with particular expertise in upper limb and complex peripheral nerve trauma. She also specialises in amputation, multi‑trauma orthopaedic cases, and mild traumatic brain injury, creating clear and effective pathways toward long‑term independence.