Our case managers

Our case managers are spread throughout the UK - from Northern Ireland to West Wales, Scotland and the Channel Islands

We have a wide variety of skills and experience in helping clients recover and return to work after an injury which we share within our network to get the best rehabilitation possible for our clients.

Select a location on the map to view the details of the case manager nearest to you.

As occupational therapists we are specialists in rehabilitation; we take a holistic approach.

We work closely with the client to assist their recovery following an accident, focusing on return to work.

We design a specific rehabilitation programme with each client, tailored to their individual needs and circumstances.

Independence works has developed a vocational rehabilitation toolkit as a reference for all our members to share knowledge and expertise.

Efficient data analysis allows us to spot trends, evaluate service quality and improve our case outcomes.

As occupational therapists, our focus is on ‘all the things we need, want or have to do’. (Wilcock, 2006)

Independence Works analyses its outcome data very carefully and has done so for more than ten years. We know what works and why and can prove it.

Our goal is to help our clients to live their best life – it's very personal.

When appropriate, we visit the client in their homes, at work or in the community – from Guernsey to the Outer Hebrides, from Belfast to York and back.

We aim to link the client to the geographically closest case manager, subject to their caseload and any aspects of the case which make specific clinical expertise more important. Meet some of our case managers.

Sonia Campbell-Thompson

Sonia has worked with clients with a wide-range of injuries and conditions. She is registered with the Institute of Registered Case Managers (IRCM).

Ansu Pienaar

Ansu has worked in a variety of settings within statutory and private services and has extensive experience of supporting clients with a wide range of challenges. Her specialisms include the rehabilitation of both children and adults with orthopaedic and traumatic brain injuries. Please note that Ansu is currently on sabbatical leave, returning to work with Independence Works in May 2027.

Tabitha Starr

A highly experienced and skilled occupational therapist and case manager, Tabitha specialises in rehabilitation case management for adults and adolescents following injury, with a particular interest in multiple orthopaedic trauma, upper limb conditions, amputations, peripheral nerve injuries, chronic fatigue/pain and psychological conditions.

Charlotte Jones

Charlotte is based near Ely and has a wealth of experience across a variety of specialities and settings. Her specialisms include rehabilitation following multiple orthopaedic trauma and amputation.

Rachel Relf

Rachel is a highly experienced, dynamic and versatile occupational therapist / case manager. She has particular expertise in managing catastrophic injuries, including complex polytrauma, upper limb and hand injuries, spinal injuries, amputations, and associated psychological conditions.

Amy Lees

A highly experienced occupational therapist, Amy has worked with clients with a wide-range of injuries and conditions. Based in West Yorkshire, Amy specialises in pain management, neurological and vocational rehabilitation.